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Questions about our client services? Don't worry about a thing! We've got you via email or customer support widget.
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Pawcentage creates personalized pet products made from your pet’s real photo. We artistically transform your photo into a custom design and produce it on the product you ordered.
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Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 30 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
Because our items are personalized, we generally do not accept returns or exchanges unless there is a verified quality issue (damage, defect, wrong item, missing items/parts).
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Email us at support@pawcentage.com. We typically respond within24–48 business hours.